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We have received reports of users not seeing their stats and we have discovered it is due to your profile being set to "private". 

How to Fix:


  1. Log in to the Call of Duty Website
  2. Navigate to Account Preferences
  3. Click on the "Account Linking" tab.
  4. Set "Searchable and Data Visible" to ALL.

Due to the nature of the COD API, this may take up to 1 hour to reflect.

Need more help?

Join the UGC Esports Official Discord Server and contact a UGC Moderator or UGC Platform Support for further information!